Book a ride

Book non-emergency medical transportation

Fill in what you know and a coordinator will confirm the details and your coverage. If the trip is today or tomorrow, please call dispatch instead. It's faster.

Ride request

Everything marked required helps us match the right vehicle first time. If you’re unsure of a field, leave it and we’ll sort it out on the confirmation call.

The person taking the trip, and the best number for our confirmation call.

Rider's full name

Date of birth

Used to match the rider's coverage.

Phone number

We call this number to confirm the ride.

Email(optional)

For a written copy of the confirmation.

Apartment, suite and department numbers save the driver a phone call at the door.

Pickup address

Going to

Clinic or hospital name helps us find the right entrance.

Appointment date

Appointment time

When the rider needs to be there.

Pickup time(optional)

Leave blank and we'll plan it around the appointment.

Trip type

One wayJust the ride thereRound tripThere and back home

This decides which vehicle we send, and whether we bill a payer or quote you a rate.

How does the rider get around?

Walks unaidedGets in and out of a car without helpWalker or caneWalks with a device, the driver can assistWheelchairStays seated, wheelchair van with a liftStretcherNeeds to lie flat for the tripBariatricNeeds a wider chair or extra-capacity vehicleNot sureWe'll work it out on the confirmation call

Insurance or payer(optional)

Not sure? Leave it and we'll check on the call.

Member ID(optional)

It's on the front of the insurance card.

A companion will ride alongFamily member, caregiver or escort

Anything else we should know?(optional)

Required. Nothing to pay now.

Prefer to talk? (816) 518-1405

A request isn’t a confirmed booking until a coordinator calls you back. Same-day trips should come through dispatch by phone.